As head of the company's IT systems, the CIO (Chief Information Officer) is responsible for advancing the company by combining innovation, processes, productivity, operation and leadership skills.
Being a good leader is not easy, and watch out, there are no magic formulas. However, there are some recommendations that may help you become a much more effective one.
Those who extol the victory of Mexico's football team are forgetting the "Fair Play". When the game is not clean, the competition is not fair and therefore the victory is not honorable.
This is how Charles Dickens described, in History of two cities, a time full of changes and uncertainty. It seemed that Mexico today is not far to look like the description of the unpredictable Europe of finals of the 13th century.
“YES, I can help you” is something all customers are looking for in a brand. We all know all those stories of “this is the wrong department”, “no, I can’t help you”, and so on. “YES, I can help you” is something all customers are looking for in a brand; a service culture of “Yes” is a powerful tool for any business. How can you make it yours?
In today’s turbulent market, the question is not whether to innovate or not, but how. Changing what you offer and how you offer it is vital to survive in today’s market. Innovation is crucial for today’s business. Make it yours and stay always on the lead.
When your Company is about to pursue new directions, it is of the outmost importance to keep your team together. However, how can you achieve such kind of cohesion? A great company is always changing. However, when your company walks new paths it is highly important to keep your team united and informed of what is happening.
The interest from collaborators to stay at their workplace depends on commitment and honesty. It is important that leaders are always honest about their objectives.
As with all information, metrics should be helpful co-pilots, not the drivers. People fit beyond just a number, and while the help leaders get from measurable things is very good, especially in the current era of Big Data analysis, the focus must be in another place.