Your customers are the centre of their own universe, and they expect to become the centre of yours. How can you use this in your favour? Today’s customers want to be the centre of the universe, and not just theirs, but yours as well. For the customers, you only exist as long as they interact with you. Dispiriting as it may sound, this is reality. However, this is also a huge opportunity to obtain their loyalty.
"Devil you know is better than good to know " and "All past time was better ", are some of the daily sayings that indicate that change could be bad or that we are destined to fail. But, is this true?
An Oscar helps to increase the worldwide box office revenue at least 21%, while ensures the economic future production royalties of a movie. But analysts agree: it’s impossible to win an Oscar without spending money.
The interest from collaborators to stay at their workplace depends on commitment and honesty. It is important that leaders are always honest about their objectives.
What is your first thought every morning upon awakening? Most of us might not remember what our first thought of the morning was, as many of us will complain about more sleeping, the weather or any other matter, but just a few of us will be grateful for a new day. Over the years I have learned that the first thought of every morning can guide the course of our day and sometimes our life. I have also learned that when we achieve what we want or what we call our successes, it is because of our decisions and actions guided by these first early thoughts, better known as beliefs.
Every company I know is in the market to compete and win. It is quite interesting how many executives have a very wrong idea about competitiveness. Some of them think that business success is a consequence of having the best product, others, the most aggressive campaign, and some more of beating the competition through the lowest price. What I have learnt from our clients is that real, long-term success is caused by three very different factors.